Articles from SymphonyAI

In release dated Jan. 12, 2025, the "About Carrefour Italy" boilerplate has been updated.

SymphonyAI, a leader in predictive and generative AI SaaS products for the enterprise, today announced that French retailing giant Intermarché is progressing on its journey to connected retail and deepening the longstanding relationship with the addition of SymphonyAI's AI-based CINDE Connected Retail Platform. The new phase builds on the initial deployment within the supply chain during which Intermarché first used SymphonyAI’s AI capability for demand forecasting.

SymphonyAI, a leader in predictive and generative AI SaaS products for the enterprise, is taking powerful strides towards transforming the retail industry by deepening its collaboration with Microsoft on SymphonyAI’s CINDE Connected Retail Platform to support new agentic workflow capabilities. The new functionality, debuting at NRF 2025: Retail’s Big Show, are poised to improve category management and retail operations with efficiency and intelligence, forging a new era of retail connectivity and insights.

SymphonyAI, a leader in predictive and generative AI SaaS products for the enterprise, recognizes Save A Lot, The Save Mart Companies, and Southern Co-op UK as the 2024 Tempo Award winners for groundbreaking innovation in retail operations. In a landmark year for SymphonyAI, the company also announced its software products are now empowering retail operations in more than 300,000 stores globally, underscoring its AI innovation and achievements in the retail sector.

SymphonyAI, a leader in predictive and generative AI SaaS products for the enterprise, is set to showcase its groundbreaking CINDE Connected Retail Platform at NRF 2025: Retail’s Big Show in New York from January 14-16. This state-of-the-art platform offers AI-driven software suites for merchandising, store and shelf, and supply chain management, delivering unparalleled insights and seamless connectivity to retailers. At NRF, SymphonyAI will debut ground-breaking autonomous AI/agentic workflow capabilities poised to transform category management and retail operations with unmatched efficiency and intelligence.

SymphonyAI, a leader in predictive and generative AI SaaS products for the enterprise, today announced the results of its third annual grocery e-commerce study, which uncovers a significant 8% growth opportunity for retailers who use AI-based connected retail strategies.

SymphonyAI, a leader in predictive and generative AI SaaS products for the enterprise, today announced that a 2024 Forrester Consulting study, The Total Economic Impact™ Of SymphonyAI IT Service Management (ITSM), reveals significant return on investment for customers. The biggest contributors to ROI include the AI-powered digital agent, automation, self-service, reduced effort for maintenance, and overall licensing cost savings, for a total net present value of more than $3 million.

SymphonyAI, a leader in predictive and generative AI SaaS products for the enterprise, has been named AI Impact of the Year Champion at the Digital Engineering Awards for its IRIS Foundry industrial AI data operations platform. The award recognizes IRIS Foundry’s success in helping manufacturers overcome critical data challenges and optimize operations through AI innovation.

Retail Economics, an independent economics research consultancy focused on the consumer and retail industry, and SymphonyAI, a leader in predictive and generative AI SaaS products for the enterprise, today released results of new market research that shows powerful business impact from AI adoption. The research warned that data silo barriers to AI adoption are preventing laggard retailers from realizing transformational potential and underscores the importance of approaches like SymphonyAI connected retail to unify data and overcome operational silos for streamlined decision making and efficiency gains.

SymphonyAI, a leader in predictive and generative AI SaaS products for the enterprise, today announced that Bank of Bahrain and Kuwait (BBK) is implementing the SymphonyAI AI-based anti-money laundering (AML) transaction monitoring and customer due diligence technology. With SymphonyAI’s highly scalable and sophisticated SaaS, BBK can rapidly scan massive quantities of transactions to reduce false positives, identify bad actors, and ensure regulatory compliance.

SymphonyAI, a leader in predictive and generative AI SaaS products for the enterprise, announced today that industry luminary Ravi Narula has joined the company as chief financial officer. With a proven track record of steering financial strategy, operational excellence, and delivering value, Narula joins SymphonyAI to support the company’s continuing rapid growth.

SymphonyAI, a leader in predictive and generative AI SaaS products for the enterprise, was named a leader in the Augmented Connected Worker market by Frost & Sullivan in their 2024 report on "Augmented Connected Worker Platforms," securing the #1 spot on the growth index axis. Designed specifically for industrial use cases, the SymphonyAI Proceedix Connected Worker transforms manufacturers’ operations with AI-powered digital instructions and inspections, AR functionality, GxP compliance, learning and skills management, and seamless integration to its leading industrial data operations platform, IRIS Foundry.

SymphonyAI, a leader in predictive and generative artificial intelligence (GenAI) SaaS products for the enterprise, today launched a new report with Regulation Asia, revealing a concerning gap in artificial intelligence (AI) adoption among Asian financial institutions, leaving them vulnerable to escalating financial crime. The report also details the lack of AI adoption by Asian financial institutions (FIs) despite clear benefits and cost advantages in effective financial crime prevention and detection.

SymphonyAI, a leader in predictive and generative AI SaaS products for the enterprise, today released new AI functionality on the Revedia platform for media organizations to more efficiently understand FAST, AVOD, and TVOD content performance. SymphonyAI’s media division has delivered insight to more than 300 media industry clients through the Revedia platform and its suite of data-driven revenue optimization solutions.

SymphonyAI, a leader in predictive and generative AI SaaS products for the enterprise, today announced that its SymphonyAI Summit enterprise IT platform for integrated, streamlined customer enterprise service has been deployed by Al-Futtaim Group, one of the Middle East’s largest diversified business conglomerates and a major stakeholder in the region’s automotive sector, to 33,000 users.

SymphonyAI, a leader in predictive and generative enterprise AI SaaS products, today announced that U.S-based convenience store operator Wills Group is implementing a connected retail strategy using products from SymphonyAI to provide a more engaging, consistent shopper experience via focused space planning.

Oracle today announced that SymphonyAI, a leader in predictive and generative enterprise AI SaaS products, is a winner in the 2024 Oracle Partner Awards – Third Party Technology Solutions EMEA Business Impact Category. The Business Impact award showcases partners that have packaged a set of capabilities and best practices to help address customer challenges. Partners considered for this award have built a thriving business in a solution area, specific industry-vertical, or customer segment with Oracle’s portfolio of technology, products, and services.

SymphonyAI, a leader in predictive and generative AI SaaS products for the enterprise, today announced that German health and beauty giant ROSSMANN Group will employ SymphonyAI AI-based store and space planning solutions as it expands into Switzerland, with its first store due to open by the end of 2024.

SymphonyAI, a leader in predictive and generative enterprise AI SaaS products, today announced that Datos Insights recognized Sensa Investigation Hub as the winner in the Best Financial Crime Investigation and Reporting Solution category in the 2024 Fraud and AML Impact Awards.

Inc. revealed today that SymphonyAI, a leader in predictive and generative AI SaaS products for the enterprise, ranks on the 2024 Inc. 5000, its annual list of the fastest-growing private companies in America. The prestigious ranking provides a data-driven look at the most successful companies within the economy’s most dynamic segment—its independent, entrepreneurial businesses. Microsoft, Meta, Chobani, Under Armour, Timberland, Oracle, Patagonia, and many other household-name brands gained their first national exposure as honorees on the Inc. 5000.

SymphonyAI, a leader in predictive and generative enterprise AI SaaS products, today announced Mid-Atlantic food retailer Weis Markets has selected CINDE AI to develop prescriptive insights that uncover opportunities and actions to engage customers and accelerate growth.

SymphonyAI, a leader in predictive and generative enterprise AI SaaS products for the enterprise, is gaining growing market recognition for its predictive and generative AI product portfolio and customer growth with numerous external awards and rankings.

SymphonyAI, a leader in predictive and generative AI SaaS products for the enterprise, was named “2024 Technology Partner of the Year” at the recent ICA Compliance Awards 2024 Europe for its partnership with South African-based pan-African bank Absa Group Limited to combat financial crime.

SymphonyAI, a leader in predictive and generative AI SaaS products for the enterprise, today announced it has won the Business Transformation: AI Innovation 2024 Microsoft Partner of the Year Award. SymphonyAI was honored among a global field of top Microsoft partners for demonstrating excellence in innovation and implementation of customer products based on Microsoft technology.

SymphonyAI, a leader in predictive and generative AI SaaS products for the enterprise, today announced that Adam Quinones has joined the company as president of its newly launched Trading and Investing division.

SymphonyAI, a leader in predictive and generative AI SaaS products for the enterprise, today announced entry into the trading and investing market with a division focused on bringing insights and analysis from predictive and generative AI capabilities to global financial markets.

SymphonyAI, a leader in predictive and generative enterprise AI SaaS, announced IRIS Workspace, a no-code application for industrial knowledge workers to engage in a live, collaboration environment with all relevant information for rapid problem-solving.

SymphonyAI, a leader in predictive and generative enterprise AI SaaS, today announced that Good Food Holdings is implementing the suite of SymphonyAI connected retail software, including CINDE demand performance, CINDE store and shelf performance, and CINDE merchandising to bring end-to-end integrated intelligence to drive informed actions faster than ever before across store, shelf, merchandise and supply chain for its U.S. West Coast banners.

SymphonyAI, a leader in predictive and generative enterprise AI SaaS, today unveiled its Apex Enterprise IT Copilot, designed to accelerate problem resolution, boost agent productivity, and elevate customer satisfaction by dynamically providing on-demand information and support tailored for end users, analysts, and IT leaders. The copilot, introduced at SupportWorld Live this week in Denver, Colo., integrates with existing service management tools to provide a secure, intelligent, holistic view of enterprise services.

SymphonyAI, a leader in predictive and generative enterprise AI SaaS, announced IRIS (Industrial Reasoning and Insights Service) Foundry, an industrial data operations platform for the rapid creation of robust digital industrial applications that improve process efficiency, reduce unscheduled asset downtime, and enhance connected worker capabilities. IRIS Foundry, powered by SymphonyAI's award-winning predictive and generative EurekaAI platform, uses AI-enabled data contextualization at enterprise scale and is both open and composable.

SymphonyAI, a leader in predictive and generative enterprise AI SaaS, announced a predictive and generative AI-based Media Copilot, at the NAB Show in Las Vegas. The SymphonyAI Media Copilot will assist users in rapidly analyzing content performance across distribution platforms and revenue models and provides AI-driven insights to unlock new value from streaming content and services. The copilot is powered by the SymphonyAI EurekaAI generative and predictive AI platform and integrates Microsoft Azure OpenAI Service with Revedia media and entertainment products.

SymphonyAI, a leading provider of predictive and generative enterprise AI SaaS solutions, today announced SensaAI for Sanctions, a platform-agnostic “AI upgrade” for any sanctions solution. It dramatically impacts sanctions evasion efforts by optimizing match accuracy with deep, context-aware AI-based matching algorithms.

SymphonyAI, a leader in predictive and generative enterprise AI SaaS, today announced that German health and beauty giant ROSSMANN Group is expanding its SymphonyAI AI-based store and space planning solutions to its growing market in Spain.

SymphonyAI, a leader in predictive and generative enterprise AI SaaS, today announced that it was recognized by industry researcher Chartis for gen AI innovation and financial crime and compliance capabilities. The Chartis GenAI Initiatives Award recognizes the strength of the SymphonyAI Sensa Investigation Hub and Sensa Copilot, which combine industry-leading predictive and generative AI with deep financial crime detection domain expertise. In addition, SymphonyAI is ranked among the top three vendors in the inaugural Chartis Financial Crime and Compliance 50 (FCC 50) Ranking.

SymphonyAI, a leader in high-value enterprise AI SaaS for strategic industries, today announced a strategic partner agreement with Tata Consultancy Services (TCS), to expand and accelerate markets across business verticals worldwide. Initially focused on financial crime detection, the strategic agreement will bring the benefits of focused predictive and generative AI to organizations across industries.

SymphonyAI, a leader in predictive and generative enterprise AI SaaS, announced today that Pushpraj (Raj) Shukla has been appointed as CTO. Formerly SymphonyAI’s SVP engineering and head of AI and ML, Shukla will lead the technology roadmap and execution at SymphonyAI and the team that builds the Eureka Gen AI platform, SymphonyAI’s award-winning data and AI platform that supports the rapid design, development, and deployment of enterprise-scale, vertical AI applications.

SymphonyAI, a leader in predictive and generative enterprise AI SaaS, today announced that leading retailer Rimi Baltic has selected its advanced AI-based Assortment Optimization and Intelligent Clustering to tailor assortment to precise shopper needs across the leading Baltic retailer’s 290 stores. The deployment builds on Rimi Baltic’s successful implementation of SymphonyAI cloud-based macro and micro space planning solutions.

SymphonyAI, a leader in predictive and generative enterprise AI SaaS, has teamed with Microsoft to bring leading retail AI software applications using Microsoft Azure OpenAI Service to retailers and CPGs worldwide, delivering rapid, in-depth insights, and paving the way for truly connected end-to-end retail. The collaboration was announced today at NRF 2024: Retail’s Big Show in New York City.

SymphonyAI, a leader in predictive and generative enterprise AI SaaS applications, delivered rapid growth in its retail CPG vertical in 2023. Annual recurring revenue in the retail CPG vertical surged more than 30% in 2023, significantly bolstered by acquiring key retail and CPG customers such as Marks and Spencer, Save Mart, Coca-Cola Europacific Partners, Calsun, Save-A-Lot, and Southern Co-op and Scotmid. The growth also reflects deepening strategic muti-year relationships major industry leaders including Metro Digital GmbH, Rimi Baltic, Intermarché, and REMA 1000.

SymphonyAI, a leader in predictive and generative enterprise AI SaaS, today announced that The Kraft Heinz Company, METRO, and K-VA-T Food Stores, the parent company of Food City, are the winners of this year’s SymphonyAI Retail CPG Tempo Awards.

SymphonyAI, a leader in predictive and generative enterprise AI SaaS, today revealed its inaugural suite of generative AI industrial copilots to help frontline workers speed operations and improve efficiency.

SymphonyAI, a leader in predictive and generative enterprise AI SaaS, announced it’s delivering one of the first-ever industrial large language models (LLM) focused on accelerating industrial transformation at scale.

SymphonyAI, a leader in predictive and generative enterprise AI SaaS, today announced that REMA 1000 has migrated SymphonyAI store mobility, store operations, demand forecasting, and space planning and automation to SymphonyAI’s hosted cloud-based platform. Using SymphonyAI integrated, intelligent AI-based solutions in the cloud provides REMA 1000 with greater scalability and agility as well as reduced maintenance effort and cost.

SymphonyAI, a leader in predictive and generative enterprise AI SaaS, today announced its suite of software copilots for retailers and CPG manufacturers, bringing powerful generative AI capabilities to its intelligent merchandising, supply chain, and store and space product suite. SymphonyAI unveiled the Category Manager Copilot and Demand Planner Copilot at the company’s Xcelerate 2023 summit in Paris today. The solutions strengthen and speed retail teams’ decision making and business impact.

SymphonyAI, a leader in predictive and generative enterprise AI SaaS, today announced that Southern Co-op and Scottish Midland Co-operative (Scotmid) have selected SymphonyAI Retail CPG assortment and space planning solutions for implementation across the food business in the companies’ nearly 500 managed and franchise convenience stores in various regions of the U.K.

SymphonyAI Retail CPG, a SymphonyAI vertical, today announced it has been selected by The Save Mart Companies as its AI solution partner for customer-centric, data-driven category management decision-making.

SymphonyAI Retail CPG, a SymphonyAI division, today released global shopper research that highlights a stark and rapid decline in online grocery shopping behavior, making business agility more imperative than ever. The analysis of more than 58 million shopper baskets of actual purchase data across the U.S. and Europe found that more than half (52%) of e-commerce grocery shoppers left the online channel over the last year. Further analysis of those lapsed customers reveals that while 60% are reverting to the retailer’s brick-and-mortar location, 40% have left the retailer altogether.